Carrier Relations Manager SMS
We are looking for a SMS Account Manager with experience in the telecom sector to join our team. Your role will involve working with partners/carriers for both the buying and selling of services (incoming and outgoing SMS traffic)
About us: We are a group of companies that develops specialised software and acts as a niche telecom operator, providing voice and SMS traffic transit services to the B2B segment on the international market.
Key responsibilities:
* Managing relationships with existing partners, identifying their needs and selling SMS routes
* Coordinating SMS traffic exchange with partners and internal teams
* Building and maintaining strong, long-term partnerships, enhancing loyalty to the company
* Overseeing the entire sales process: from routing and pricing to monitoring SMS route quality
* Attending international conferences to foster and grow partnerships
* Implementing partner development strategies based on current market data
* Sharing information with colleagues to achieve the company's business goals
* Preparing performance reports on partner relationships
* Keeping CRM records for assigned partners up to date
* Collaborating with other departments to address legal, financial, and technical partner issues
* Supporting new accounts in cooperation with BDM (Business Development Department team)
* Participating in additional company projects
What we expect:
* Proven experience working with major telecom operators or players in the SMS domain
* In-depth knowledge of the telecom services market, especially SMS
* Expertise with various sales techniques
* Strong PC and office software skills
* Teamwork skills and flexibility in approach
* Excellent communication and negotiation abilities
* Strong time management and self-organisation skills
* Russian native or bilingual
* Proficiency in English
Will be a plus:
* Knowledge of other foreign languages
What we offer:
* Guaranteed income from your first months with us
* A personal mentor during the onboarding period
* Comfortable working environment
* Remote work format
* A 5/2 full-time work schedule
* A team of young professionals
* Opportunities for training and professional growth
* Regular corporate events and team-building activities